EFFECTIVE DATE: September 01, 2025
LAST UPDATED: September 01, 2025

Overview

Calibrated Ascension Consulting LLC (“MONDAi,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at https://getmondai.com and related services (the “Platform”). Because MONDAi is powered by GoHighLevel, certain data may also be processed by HighLevel Inc. as a subprocessor. Their privacy practices are available at https://www.gohighlevel.com/privacy-policy.

By using the Platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Platform.

Information We Collect

We may collect the following types of personal information (“Personal Information”):

• Directly from you: When you subscribe to a newsletter, create an account, make a purchase or request information from HighLevel, we will ask for things like your name, contact (including email address and phone number), billing, shipping and communication information, and account ID or credentials in order to fulfill your request. If you set up an appointment with us through the Platform, attend a trade show or event, or otherwise contact us, you may also provide similar information. If you submit any Personal Information about other people to us or to our service providers, you are responsible for making sure that you have the authority to do so and to allow us to use their Personal Information in accordance with this Privacy Policy (for example, by you obtaining their consent).

• Automatically: We collect information about how you interact with the Platform including information about your device (such as IP address and other technical information about your device), the actions you take on our Platform, and through the use of cookies, pixel tags, and similar technologies (collectively, “cookies”).

• From third parties. We obtain information through marketing partners (such as advertising and marketing companies, marketing affiliates, and social media platforms), vendors (such as data set and information vendors), and suppliers and other third parties (such as hosts or vendors at events or trade shows, public database providers, or research partners). This information can include, for example, your name, contact information, professional information, and content that is publicly available. We might also obtain information through a partner, or co-create datasets with a partner, as part of our business operations.

How We Use Your Information

We use Personal Information to provide, operate, and maintain the Platform; process payments and manage accounts; send transactional and marketing communications (with your consent); offer customer support and technical assistance; analyze usage and improve Platform functionality; ensure security, prevent fraud, and comply with legal obligations. We do not use your data to train general AI models.

Data Sharing

We may share your Personal Information with:

• Service providers (e.g., payment processors, hosting partners, email tools);

• GoHighLevel Inc., our technology partner and infrastructure provider;

• Marketing and analytics providers (for performance measurement and communications);

• Legal authorities, if required by law;

• In the event of a business transfer (merger, sale, or acquisition).

We never sell your personal information for monetary gain.

Cookies and Tracking

We use cookies and similar technologies to remember preferences, maintain sessions, and analyze usage. You can modify cookie settings in your browser to restrict or disable tracking.

Data Retention and Security

We retain personal data for as long as necessary to fulfill the purposes described in this Policy or as required by law. We use appropriate technical and organizational security measures to protect your data from unauthorized access or disclosure, but no system is completely secure.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information, or to opt out of marketing communications. To exercise your rights, contact us at [email protected].

International Data Transfers

If you access the Platform from outside the United States, please note your data may be transferred to and processed in the United States. We will ensure appropriate safeguards are in place consistent with applicable laws.

Children’s Privacy

The Platform is not intended for use by individuals under the age of 16, and we do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date. Continued use of the Platform after changes constitutes acceptance of the revised Policy.

Contact Us

For questions or requests regarding this Privacy Policy, contact:

Calibrated Ascension Consulting LLC

2226 Eastlake Ave E, #1213

Seattle, WA 98102, USA

Email: [email protected]